• AmbitiousProcess (they/them)@piefed.social
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    6 hours ago

    The fact the cancellation page has been seen crashing multiple times, and that so many people are actively posting screenshots of their cancellation does lend credibility to the fact that it’s still happening on a large scale, though.

    • UnderpantsWeevil@lemmy.world
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      4 hours ago

      The fact the cancellation page has been seen crashing multiple times

      That’s standard business practice for every subscription service. “Oh, hey, sorry. Your attempt to stop paying us money isn’t working right now. Try again later.”

      • criss_cross@lemmy.world
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        3 hours ago

        Amazon had a process notoriously called “The Iliad” where it was a literal journey to unsubscribe from Prime.