• Appoxo@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    3
    arrow-down
    7
    ·
    13 hours ago

    Does she drive or open bank accounts?
    If the answer is yes, why is that so much harder?

    And I work in tech support. With medical non-technical folks. Guiding them through the control panel oblindly on the phone.
    I know what I am dealing with on the regular!

    • AtariDump@lemmy.world
      link
      fedilink
      English
      arrow-up
      5
      ·
      11 hours ago

      If the answer is yes, why is that so much harder?

      Because computers (to older folks) are a magical black box that they’re afraid to break but still manage to do so.

      Can you wire a network cable? If the answer is yes, why can’t you build a night table from scrap wood?

      You can’t because having proficiency in one area doesn’t translate to proficiency in another.

    • AmbiguousProps@lemmy.today
      link
      fedilink
      English
      arrow-up
      5
      arrow-down
      1
      ·
      edit-2
      13 hours ago

      Good question, I’m also in tech. She does drive and of course opens bank accounts, but it’s like it all goes out the window when she needs to do anything remotely technical. I would say that most of the users I’ve encountered are not that bad, but she is unique in that way.