simple@piefed.social to Games@lemmy.worldEnglish · 2 days agoSony PlayStation Accounts Are Reportedly Being Hacked With Easeinsider-gaming.comexternal-linkmessage-square32fedilinkarrow-up1164arrow-down12
arrow-up1162arrow-down1external-linkSony PlayStation Accounts Are Reportedly Being Hacked With Easeinsider-gaming.comsimple@piefed.social to Games@lemmy.worldEnglish · 2 days agomessage-square32fedilink
minus-squareBorgDrone@feddit.nllinkfedilinkEnglisharrow-up44·2 days agoNo one got hacked. No one found an exploit and broke into Sony’s servers. They simply called Sony’s helldesk who handed over accounts with little to no verification. WTF.
minus-squarepinball_wizard@lemmy.ziplinkfedilinkEnglisharrow-up1·16 hours ago They simply called Sony’s helldesk who handed over accounts with little to no verification. WTF. They’ve done that for decades. I never got a refund.
minus-squaremicka190@lemmy.worldlinkfedilinkEnglisharrow-up35arrow-down1·2 days agoIf we’re being pedantic, that’s still being hacked. Social engineering is, like, the #1 source of hacking.
minus-squareBorgDrone@feddit.nllinkfedilinkEnglisharrow-up16·2 days agoIs this even social engineering? According to Wikipedia: In the context of information security, social engineering is the use of psychological pressure to influence people to perform actions or divulge confidential information. No one got tricked or pressured, the helldesk employee was just following established procedure. They did exactly what they were supposed to do. It’s just that Sony’s procedures are laughably insecure.
minus-squareKatana314@lemmy.worldlinkfedilinkEnglisharrow-up4·19 hours agoOk, at first I thought it was a typo, but is “helldesk” intentional? Like “Micro$oft”, because they’re the only company that’s bad because they seek money?
minus-squareBorgDrone@feddit.nllinkfedilinkEnglisharrow-up4·19 hours agoHelldesk comes from the BOFH stories. It’s because working for customer support is absolute hell.
minus-squareathatet@lemmy.ziplinkfedilinkEnglisharrow-up15·1 day agoIt’s like going to the bank and asking for money and now you’re a bank robber.
minus-squarecaseyweederman@lemmy.calinkfedilinkEnglisharrow-up9·1 day agoIt’s been over an hour They’ve been hacked for sure
minus-squareMidnight Wolf@lemmy.worldlinkfedilinkEnglisharrow-up6·1 day agoGood news: $ Bad news: 4 star wanted level
minus-squarejuice702@lemmy.worldlinkfedilinkEnglisharrow-up3·1 day agoSounds like the MGM hack back in 2023. Incompetent IT getting social engineered.
No one got hacked. No one found an exploit and broke into Sony’s servers.
They simply called Sony’s helldesk who handed over accounts with little to no verification. WTF.
They’ve done that for decades. I never got a refund.
If we’re being pedantic, that’s still being hacked. Social engineering is, like, the #1 source of hacking.
Is this even social engineering?
According to Wikipedia:
No one got tricked or pressured, the helldesk employee was just following established procedure. They did exactly what they were supposed to do.
It’s just that Sony’s procedures are laughably insecure.
Ok, at first I thought it was a typo, but is “helldesk” intentional? Like “Micro$oft”, because they’re the only company that’s bad because they seek money?
Helldesk comes from the BOFH stories.
It’s because working for customer support is absolute hell.
Can confirm
It’s like going to the bank and asking for money and now you’re a bank robber.
Gonna try this brb
It’s been over an hour
They’ve been hacked for sure
We need an update.
Good news: $
Bad news: 4 star wanted level
Sounds like the MGM hack back in 2023. Incompetent IT getting social engineered.