Yep, and it generally has fewer sharp corners. Like last time I checked, in order to set up quick sync, you have to manually check each codec you want to offload to hardware. And if you select one that isn’t supported by your hardware, you find out when you try to play that. So it means carefully cross-referencing with the Wikipedia page for your quick sync version. Plex just has an enable hardware transcoding check box and it figures it out for you.

There’s also some features like smart playlists that I remember needing to set up plugins for whereas Plex supports it out of the box.

Of course ther are other things where jellyfin comes out ahead, like surround to stereo down mixing - I could never get the center channel (dialog) to be at a good volume when down mixed to stereo on my TV, but it just works and produces the correct volume in jellyfin.

But ultimately I think what causes all my users to prefer Plex is that the official app is polished and consistent across all platforms. The official jellyfin one looks like a programmer put it together with bootstrap components, and my favorite alternatives (like findroid) are in active development (I do donate on a reoccurring basis though in hopes that it reaches a level of polish matching Plex)