tried rebooting, didn’t work. Tied restoring license, didn’t work. Can’t communicate with them because their stupid AI bullshit ahows no submit button to send my questions.
So…. Is there a class action suit I can jump in on?
EDIT; an hour on the phone with three different departments. And the end result:
I have to buy the game again. Even though they verified that it shows purchased- both in my actual account (he even quoted me the purchase date) , AND through the PS app.
This is how it starts folks. Canceling my PS Plus as we speak.
It feels like there is some piece of information missing here.
What reason did the rep on the phone give for why the license was revoked? If they have the purchase record and your license was revoked, they will have a reason for the revocation. But you’ve never mentioned what PS says is the reason for why this is happening.
They said Bethesda did it. And that they couldn’t know why. But I haven’t played ESO in years and was actively playing Skyrim when it happened. This was on a PS5 as well, so no weird hacked or pirated stuff. Just playing a single player game. That’s it.
Did you get your copy of Skyrim using a code from a reseller? They will frequently revoke stolen codes that get resold online.
Did you cheat, exploit, or do other anti-social things in ESO when you played? How long ago you played isn’t immunity from consequences.
Just tossing out possibilities
Either way, this is not a Sony issue. Bethesda revoked your license. Blame them if you’re going to blame anybody.
OP mentioned a purchase receipt through the PS App. To me, that suggests it was a direct sale.
I would be amazed to get corrected, but I don’t think Valve has EVER deleted a product people paid for from their Steam accounts. They don’t even sell non-game software anymore, but they still support the apps people bought when they did.
They still kind of support the games that have been delisted from Steam; in that if you bought a game on Steam before it was delisted, it will still be in your Steam library and you can launch it through Steam and have all the social hubs still connected to said game.
yeah, played GTA 2 last month. If you want to play it, you have to buy on key shops the GTA bundle which has it, also not available on steam anymore
Steam still sells non-game software.
MindTex2 is $19.99
https://store.steampowered.com/app/441770/MindTex_2/
Having worked in customer support - a lot - I don’t place much stock in that kind of language. “Seeing the purchase on my account” can just as easily be “see that I redeemed the code from my purchase”.
Not saying it is the case, just that it could be, until we get clarification from OP
Also, Steam can and definitely has allowed developers to revoke a license for various reasons. Usually related to fraud. But sometimes other reasons.
Here’s the developer portal page that specifically mentions “ban or disable steam key” (which can be done even after the key is redeemed)
https://partner.steamgames.com/doc/features/keys
Valve itself doesn’t, but game devs on Steam regularly revoke keys:
2019 article: SteamWatch - The Steam Key Revoking System is a Problem | TechRaptor
2025 update from the same author: SteamWatch - The Steam Key Revoking System is a Problem (V.2)
another report from 2024: Steam Publisher Revokes Game Access, Leaves Customers Empty-Handed
As much as those articles highlight problematic situations, part of the issues is that it was developers selling keys, not Valve. That’s why I was highlighting that the PSN sale mentioned and the receipt. If it was directly between the customer and the PlayStation Store, would make for a direct relationship with Sony, not the game dev.
I played ESO solo. Didn’t even chat.
I notice you didn’t answer my question about where the purchase was made.
PS store.
Then you should try getting in touch with Bethesda.
These companies don’t do this stuff maliciously. There’s a reason it was a revoked. It’s possible it was a mistake, that you were caught up in some other sanction wave by accident.
It’s either that or there’s something you’re not telling us.
So give Bethesda support a try
LMAO! Bethesda support. That’s hilarious. No, seriously….
What could I possibly not be telling that would result in the licence being revoked from a single player game I paid for- and have two ways to prove this?
Who knows? Maybe you create porn mods on PC that violate TOS and they linked your console account to PC.
Either way, Bethesda or their parent company are the only ones who can answer the question of why it was revoked.
So what does Bethesda say?
Gotta wait about a month for them to respond.