Need to complain. I tried to call my doctor’s office and it was impossible to speak to a person. The AI kept telling me over and over that they care about my pronouns. I don’t care about my pronouns, I just wanted to speak to a person. It’s Seattle idk what I expected

  • TheMuffinMan@piefed.world
    link
    fedilink
    English
    arrow-up
    41
    ·
    edit-2
    1 day ago

    Behind every decision to replace staff with yet another LLM is endless frustration for customers and clients.

    I had an urgent leak to deal with earlier this week, and when I called my rental agency they told me they couldn’t do anything until I’d logged it in their online system. I logged it in detail with photos, then it took me to an LLM. When I told the LLM I wasn’t interested in further chatter and just needed a plumber sent over ASAP, I got a text saying my request wouldn’t be dealt with because I “did not complete the conversation with [their] agent.” All the while my light bulbs were dripping… I felt like I was taking crazy pills.

    • jol@discuss.tchncs.de
      link
      fedilink
      English
      arrow-up
      19
      ·
      1 day ago

      We’re sorry you had a bad experience. Your satisfaction (and pronouns) are very important for us. What would it take for you to remove this bad review from the Internet? Sincerely, your support team.

  • Freddyyeddy@lemmy.world
    link
    fedilink
    English
    arrow-up
    4
    ·
    18 hours ago

    Pro strat I use is to begin to stay coherent stuff like I need the. Start dating random words. Like I need potato ostrich. Talk to car house. Ect. After a few times the ainslop.gvied up and connects you to a person.

  • Almacca@aussie.zone
    link
    fedilink
    English
    arrow-up
    6
    ·
    1 day ago

    I was laminating a leaflet for the government department I work for the other day, and it had very carefully noted the pronouns for the department. That just seems silly to me.

  • NutinButNet@hilariouschaos.com
    link
    fedilink
    English
    arrow-up
    7
    arrow-down
    1
    ·
    1 day ago

    Lmao this is the future we all dreamed of as kids. Talking to an AI who’s only concern is your preferred pronouns than actually helping you with what you need 😂