• Transparent_knoll@awful.systems
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    2 hours ago

    Keller said he’s changed the system so customers with reservations have to pre-pay for drinks, including a service charge. “It’s just to protect our staff,”

    So, customers not paying tips is forcing the business to pay a living wage, as well as incorporate wages into the price model of products rather than leave it as a hidden morality tax?

    Oh, The horror. /s

    • CombatWombat@feddit.online
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      25 minutes ago

      I find service charges pretty horrifying. I would like the number on the menu to be the number that I actually pay when I cash out, and service charges don’t do that.

  • Wildmimic@anarchist.nexus
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    2 hours ago

    Well, the US are the only country i know of that shifts the responsibility of making sure employees can have a home and food from the employer to the costumer. In central Europe, we tip when the service was excellent, but not by default, and only when being waited at a table.

    • brad_troika@lemmy.world
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      55 minutes ago

      I live in Central Europe too but I have almost the opposite experience. The way I see it is that tipping culture is way worse in the US but we were always bad here aswell and we’re inching towards them every year. Honestly I also doubt that service industry people are not getting fucked almost everywhere in Europe.

  • ZeroGravitas@lemmy.dbzer0.com
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    1 hour ago

    FFS, it’s called a price for a reason.

    If it were up to me I would turn the fucker around. Maximum listed on the menu, and if the customer behaved like an actual human being instead of an entitled prick, their final bill would be reduced by up to 20%.

  • redlemace@lemmy.world
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    21 minutes ago

    The price on the menu isn’t anywhere near the bill the expect you to pay at the end.

    Bill = menu-price + taxes + 20% tip

    (where 20% is just a rough average)

    • sidebro@lemmy.zip
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      3 hours ago

      Should be the employer paying their employee for doing their job, not the customer

      • dudeface@lemmy.world
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        3 hours ago

        America is a broken country that rewards the rich few and has no empathy for the rest

        This is just one symptom of that

      • redlemace@lemmy.world
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        3 hours ago

        Exactly. Also just write the price you got to pay, including tax, service, the whole. Just the full price!

        (Either that, or I wanna see a full break-up of the costs /s … how much the farmer charges, transport, wholesale, sellers cost & profit, taxes … everything)

      • TheAsianDonKnots@lemmy.zip
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        3 hours ago

        …but that doesn’t make it “confusing”. I’m not sure why any adult would find +20% confusing. Is it fair? That’s a different question.

        • JohnEdwa@sopuli.xyz
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          3 hours ago

          Most of the rest of the world expects that if you have 10 money, and see something that is advertised as costing 10 money, you can buy it.

        • sidebro@lemmy.zip
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          3 hours ago

          That’s literally the reason given in the article why it’s confusing. It didn’t even have to exist if the employer paid the employee as I wrote above. The existence of the expensive tipping itself is confusing.

          • TheAsianDonKnots@lemmy.zip
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            3 hours ago

            It’s not though. American employers don’t want to pay a living wage, therefore a 20%tax is issued to the diner. That’s not confusing and can be summed up in one sentence. If the idea is make other nations seem like idiots then… ok, I guess but it’s not “confusing”. Oh nooooo, in England I have to pay a tax on television? I’m so stupid and confused.

        • redlemace@lemmy.world
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          2 hours ago

          …but that doesn’t make it “confusing”. I’m not sure why any adult would find +20% confusing.

          We can do the math for sure, but we are not interested in the break-down of the costs. Just tell us the final price, that’s all that matters. We are used to be presented with the price we are gonna have to pay. Not some math at the end of the meal figuring out what the local tax rate is, guessing the expected tip of 15%-40% not based on actual service but … just the waiter’s expectations (or more frequently the waiter’s demand)

    • Zephyr@sh.itjust.works
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      3 hours ago

      These days I’ve seen people trying to push 30% to 40% as the minimum tip. Either that or they sneak it in with service charges or gratuity fees with a suggestion of a 25% tip on top.

    • Doubleohdonut@lemmy.ca
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      3 hours ago

      Yeah the combo of tips + taxes is enough to throw any european off. 13% where I am, so mentally disregarding the final price presented and then adding 33% on top of that is a huge difference than paying the number the items added up to on the receipt, and then tipping if the service was excellent.

      I think State taxes are lower than my provincial tax generally, but its a big shoft mentally. You have to fundamentally accept and financially reward a system that considers underpaying its employees completely normal and actively resists improvements for those employees.

  • Zephyr@sh.itjust.works
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    3 hours ago

    Don’t worry American citizens are also confused by the expensive tipping culture in the US. I still maintain 15% for a good job, 10% for a mediocre job, 5% for anything below. Giving above 15% is just subsidizing the pay the employer should be giving. It’s a symptom of the fact that wages have stagnated for over 50 years. The pay that once supported someone and even a child is now far below the poverty line for even an individual. So instead of increasing pay to match what it once was many businesses have turned to aggressive tipping over just increasing the prices of their service / products.

    • Exec@pawb.social
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      2 hours ago

      Me as someone not from the US: why would you pay even 10% for anything below exceptional let alone a mediocre job? I am not going öt subsidise their employer.

      • Zephyr@sh.itjust.works
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        2 hours ago

        Irl, culture. 15% is becoming an insult but is still normal or acceptable most places. If you ever want to return to a restaurant and not have your food tampered with its best to keep with some agreeable norm. At 10% I wouldn’t suggest being a frequent visitor anywhere for your health and wellbeing. To zoom out a little, there’s been no country I have lived in where the culture was 100% agreeable even to the majority. We’re all policed in some way or another by it.

  • Bogus007@lemmy.zip
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    2 hours ago

    No one asked them to go there, and it is all known and written in so many subs what the US tipping culture is about. Own fault. They should stop behave like 5 year old.