• usernameunnecessary@lemmy.zip
    link
    fedilink
    English
    arrow-up
    42
    arrow-down
    2
    ·
    7 hours ago

    I’m all for Disney getting the cancellations they deserve, but articles like this one are entirely sensationalist. No one can know the real numbers of cancellations unless Disney announces them, which will never happen.

    • AmbitiousProcess (they/them)@piefed.social
      link
      fedilink
      English
      arrow-up
      22
      arrow-down
      1
      ·
      6 hours ago

      The fact the cancellation page has been seen crashing multiple times, and that so many people are actively posting screenshots of their cancellation does lend credibility to the fact that it’s still happening on a large scale, though.

      • UnderpantsWeevil@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        4 hours ago

        The fact the cancellation page has been seen crashing multiple times

        That’s standard business practice for every subscription service. “Oh, hey, sorry. Your attempt to stop paying us money isn’t working right now. Try again later.”

        • criss_cross@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          ·
          3 hours ago

          Amazon had a process notoriously called “The Iliad” where it was a literal journey to unsubscribe from Prime.

    • givesomefucks@lemmy.world
      link
      fedilink
      English
      arrow-up
      24
      arrow-down
      2
      ·
      7 hours ago

      No one can know the real numbers of cancellations unless Disney announces them, which will never happen.

      Quarterly earnings…

      183 million Disney+ and Hulu subscriptions, an increase of 2.6 million versus Q2 fiscal 2025

      128 million Disney+ subscribers, an increase of 1.8 million versus Q2 fiscal 2025

      https://thewaltdisneycompany.com/the-walt-disney-company-reports-third-quarter-and-nine-months-earnings-for-fiscal-2025/

      But internally they monitor this metric on a day-to-day metric, people are absolutely losing their shit over the cancellation at Disney.

      • Cort@lemmy.world
        link
        fedilink
        English
        arrow-up
        6
        ·
        6 hours ago

        Oh shit, and the current fiscal quarter ends in like a week, so we should hear about the numbers near the first week of November.

        • chillpanzee@lemmy.ml
          link
          fedilink
          English
          arrow-up
          2
          ·
          4 hours ago

          Probably not. Disney has previously announced that they’re gonna stop reporting subscriber numbers in 10Ks and annual reports.

          • Cort@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            3 hours ago

            It looks like they did announce that a month or two ago, but they also said that the new policy wouldn’t apply to Disney+ & hulu until 2026. Espn+ numbers though won’t be reported for Q4 this year.

            Then again, it looks like the cancellations aren’t immediate; they are still subscribers until the end of the billing period/month, so it may not affect the total subscriber count too much.