- cross-posted to:
- memes@lemmy.ml
- cross-posted to:
- memes@lemmy.ml
On some of those late nights, especially when I picked up Indian food, I’d be hungry enough to genuinely consider this
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Door Dash customer service is trash. Used them one time, driver dropped off the wrong order, best that customer service could do was a partial refund as credit. Did a charge back through my bank and uninstalled the app.
I was reading an story on Reddit about a guy who worked as a door dash driver, and he basically said that this is the requirement to meet the necessary ROI for a real job. He listed off a million tricks to maximize profits. If you refuse low-cost/low-tip orders, Doordash will tend to prompt you with higher value orders, and give the low-value orders to the people who won’t refuse them, so you can gradually build your way into the premium customer base. If an order will deliver to a low-income area, it’s not always worth the trip back to a high income area by the nice restaurants, so he usually refused those too. It was honestly an awful testimonial to read, everything he listed off screws over his fellow man because Door dash makes it impossible to screw them over for even a penny.
I’m convinced that the real goal of most tech these days is not to solve problems, but to make them someone else’s problems.
You’re a driver and think we’re not paying you enough? Sorry, our hands are tied, it’s all algorithmic.
You want sick time and health care? Sorry, since your manager is an app you’re technically not an employee but an independent contractor.
You want the food you paid for? Sorry, that’s between you and the driver and/or restaurant. We’re just a mediator.
And then they dupe some of us into blaming the consumers or workers. This is not a problem you can solve with market forces.
They act this way because the regulatory environment allows them to, not because they’re carefully watching what consumers think.
Remember, these are companies that are willing to burn billions to shut down any threats to their business models. By all means, be choosy with where you spend your money and who you work for. But don’t delude yourself into thinking that’s how we win.
Thats a nice way of putting it. I always just thought of it as inserting themselves into things that worked fine before but now they extract margin from everyone involved.
I used to just phone a local business and someone would who worked for them would bring me food. It worked fine.
By all means, be choosy with where you spend your money and who you work for. But don’t delude yourself into thinking that’s how we win.
There should be a bot that responds with this every fucking time somebody says “boycott.”
(I say as someone who has been boycotting several large companies for decades, to zero observable effect.)
Pictured: every single commenter who came into this thread to blame the victim because they think $130 on delivery is too decadent. Yall should be ashamed of yourselves.
I had this happen to me. The GrubHub driver parked on the curb around the corner in front of my neighbors house. Proceeds to take a photo of their house from the car as “delivery confirmation” and then literally peeled out taking off with my food when she saw me walk outside. I got lucky though, GrubHub refunded the order.
How many people you feeding for $132?
Restaurant bill for 2 yesterday was $350… It’s easily achievable too if you aren’t careful, and no single item seems that expensive until you add it all up.
That’s more than our monthly grocery budget for two…
After delivery fees and tips, that’s roughly a meal for 2 people, plus a dessert. And a drink, which the driver left at the restaurant.
I cannot, in any way, shape, or form, justify that kind of money on what you just said. Our grocery pickup to get us the next two weeks was $132 and we were being generous this time.
I knew several people who would have a smoothie or some shit doordashed to work daily while simultaneously complaining they can’t afford food
Maybe they just love melted smoothies and cant figure out how to make them as good as doordash can
As a treat it’s worth it once in a while but definitely not regularly unless you are quite wealthy.
What are you ordering? I’ve seen Michelin star restaurants with cheaper options.
Take whatever the price of your food is, multiply it by 1.3-1.5 because restaurants have to make up the 30% they pay the company, then add an extra $30 for taxes, fees, and a tip. Food delivery got boiling frog’d like rideshares after market capture and needing to stop subsidizing post-IPO. Funnily enough drivers are making less than they ever have despite all the price increases, funny how that works.
I just checked and the most expensive restaurant I found in delivery platforms in Berlin costs about 35 Euros per person (with drink, taxes and delivery but without the tip). In most restaurants that would be the price of both meals. 100+ for delivery food is bananas, especially since the transportation is never kind on the food.
I love going to grocery stores in Berlin, the prices are incredible when you’re used to the US and the quality of vegetables/fruits much higher. Prices are close to twice as high often here. Restaurants only concentrate that price discrepancy. There is no way that I could get a full meal delivered for $40 including taxes and charges unless it was fast food.
I can’t even get two mains in Geneva for 35€ (well, CHF) most of the time 😅
I think it also depends on where you live. I would be shocked to see American food prices in comparable French or German restaurants. We are used to overpaying on the basics much less meal delivery apps.
That could be a family of four or so. After charges, taxes, fees, and tip my husband and I often end up paying $70-80 for delivery food service in the US.
That could be a feral colony of lepers. After taxes and charges, my paramour and I often end up paying an arm and a leg for food delivery in antiquity
As typical with social media comments, half of them aren’t even concerned about the driver blatantly stealing food. It’s about attacking the person using the service without knowing the details. And I don’t think anyone brought up how shitty the drivers gets paid (the ones who actually do the job right).
I know the response - then get another job. That’s silently approving the company’s methodology, nice.
I often wonder. What happens if the uber eats guy drives up to your house, puts down the bag, takes a photo, picks the bag back up, and leaves with it?
It’s what the other commenter said. Generally if you’re a good customer they refund you no questions asked.
I actually had a food delivery guy drop off my food but steal a package from my porch. Even with the footage, you should have seen how fast they clammed up.
So food theft, no problem. Other theft “get a subpoena”.
This happens all the time. For the customer, they’ll get a refund if it’s the first time it’s happened to them, but if it keeps happening then they’ll likely be denied refunds after a while, as support will assume the customer is lying to get free food (unless they submit doorbell cam footage, which they often do). For the driver, nothing will happen to them, but if customers keep reporting their food as stolen then eventually the driver will be removed from the platform, as support will assume the driver is stealing.
I’m REALLY surprised that story hasn’t already ended in a class action or some shit. I mean I charge back literally everything even slightly not as advertised and I’ve been banned on zero platforms other than reddit, but that was for pointing out the admin team commiserates actively with child sex slave traffickers.
Reddit will permabanned you for NOT being verifiably evil.
I got permabanned after saying apple isn’t great for privacy (on r/privacy)
I rarely have issues with deliveries, but the odd times I have had issues I’ve been refunded in full to my card and received coupons for my troubles. No questions asked.
Most of my issues have been with the restaurants themselves. I have a very specific yet easily avoidable food allergy. So when I find said ingredient liberally sprinkled on top of my food for decoration, I know the restaurant simply didn’t read my order.
Your very own MH370
The shop is just two street corners away, move your ass there and pay for it yourself
There are also people who have limited mobility. If it’s 2 street corners away, whats keeping the driver which gets paid from making the delivery instead of fucking off to the other end of town?
but I am le tired
Well, have a nap! ZEN FIRE ZE MISSILES!!
I am le tired too. It gets so hot here, I don’t want to go outside.
Nah. Cuz frankly, if you are willing to pay that much for a delivered meal, then you deserve for some stupid bullshit to happen. Door dash would not be able to exist in a world with sane and deliberating consumers. You let them take advantage of you, especially if you know how they work and their reputation.
I don’t care at all if someone rips off an evil corporation, steal away, but stealing FOOD from citizens is reprehensible, no matter who it is.
Doordash is an evil corporation that taxes idiots by middlemaning for them. By paying for a meal through them, you are enabling them to continue doing that. They are very literally stealing food from people, but they do it through the margins. Not tryna defend the drivers that do this, but they have to eat too and when you are employed through doordash, stealing probably is the best way to do that.
Damn. You are trash.
I just grew up poor and find the level of fiscal irresponsibility involved in ride sharing your meals appalling. Not one of those “pull yourself up from your bootstraps” guys (there are lots of forces that keep people in poverty), but you might aswell be lighting money on fire if you get doordash.
This person could be getting a catered bbq spread for a family. The idea that you automatically assume this is one person buying something for themselves shows you’re just looking for a reason to be angry.
Dude has a point. 137 dollars? What the fuck are we doing? Why do we keep doing it? Its not entirely the users fault. But like, I dont use any of these services. They’re practically cold food scams.
Is it actually hard to imagine someone ordering food for like 8 people?
8 people on door dash is more than 137, same with Uber Eats. That’d be closer to a 200 dollar bill. My cousin uses it everyday and it has increased his food costs by 40%. Thats insane.
8 was obviously an estimate. Replace with a different number. I have used it before and $25 per person wouldn’t be common for people who aren’t batshit insane with their money. Just as with most things, you can spend stupid amounts of money or you can be more sensible.
I mean just eating out in general is the most expensive way to feed yourself, does your cousin just not know how to cook?
I personally just have a shit ton of fake accounts so I can cycle through and use the 50% off “new customer” discounts, but trying to do that everyday wouldn’t work LMAO it should be reserved for maybe a weekly thing, a treat for if you’re drunk/stoned on a fri/sat night
My husband used to order most of his meals through delivery services just for convenience and because he earned enough so could afford it. I had never ordered a meal on an app before so we had very different approaches to it when we met. It led to a bit of friction until we figured out a weekly dinner compromise: 3-4 days of home cooked fish/rice/veggies, 2-3 days of easy home cooked meals like salad/pasta/pizza/frozen bao, and 1 day of meal delivery. It’s still not my favorite but my husband compromised his stance much more than I did so I stay graceful about it.
Idk, but if he does it everyday a shit ton of people are and thats a problem. I see it all over the place. The power of convenience must be immense for a lot of people.
$132 actually.
I just keep using their 50% off “new customer” coupons over and over through various means, they don’t make a profit as-is and they definitely don’t make a profit off me
Taking advantage of their coupons it usually costs about the same driving myself and ordering directly or sometimes cheaper (including tip)
I used to do that with the meal delivery services (like hello fresh) mostly to see where the quality and portion sizes were at. Even when they were heavily discounted the math didn’t math though, I could still go to a grocery store and get more for less. You pay a lot for convenience no matter what when it comes to food.
I kept getting spam from Hello Fresh for 75% off if you reactive your subscription, so I did and promptly cancelled again. I repeated this for 6 weeks, for 6 meals for 2 people for $28 each week. It was great while it lasted.
For meal prep services they definitely charge for convenience but the meal does end up costing less than eating something comparable at a restaurant or delivery. What I liked most about it was the you could indulge in variety with the exact portions already provided so you don’t have to buy a bunch of different spices that accumulate and loose flavor over time. It was also convenient for single serving meals when a lot of ingredients at the store are not packaged that way in the US. Agreed, convenience costs though, for me delivery services were worth the compromise when I was single.
